WFP, Equity Ministry Host Groundbreaking User Journey Workshop On Digital Payments

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As a leading advocate for improving social assistance programmes globally, the World Food Programme (WFP), has partnered with the Ministry of Equity, Social Justice and Empowerment to host a half-day ‘User Journey Workshop’ as part of a research initiative aimed at exploring digital payment options for social protection.

The workshop brought together representatives from government, the private financial sector, telecommunications companies, and development partners to explore opportunities and challenges in using digital payment solutions for social protection and areas for improvement in introducing mobile money to clients.

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